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Home » Microsoft » Windows Server » Active Directory » Exchge2007 email failing due to Active Dir DB issue after 2008DB s
Exchge2007 email failing due to Active Dir DB issue after 2008DB s [message #160249] Sun, 23 August 2009 17:32 Go to next message
AndersonDotPro  is currently offline AndersonDotPro
Messages: 3
Registered: August 2009
Junior Member
Im not certain if the service pack caused the break, I only bring that up
because this problem seemed to occur directly after.

This appears to be an Active Directory issue the is affecting Exchange. When
a user tried to access OWA: "Outlook Web Access could not connect to
Microsoft Exchange. If problem contineus, contact technical support for your
organization.

When I check the Event logs
Global Logs - DNS Events shows this error:

Event Type: Error
Event Source: DNS
Event Category: None
Event ID: 4007
Date: 8/23/2009
Time: 1:24:13 PM
User: N/A
Computer: a.69u.org
Description:
The DNS server was unable to open zone _msdcs.a.69u.org in the Active
Directory from the application directory partition ForestDnsZones.a.69u.org.
This DNS server is configured to obtain and use information from the
directory for this zone and is unable to load the zone without it. Check that
the Active Directory is functioning properly and reload the zone. The event
data is the error code.

:END:

This error is what leads me to belive the problem is Active Dir and I think
that it cascades to this error:

56
Cannot open mailbox /o=69U/ou=Exchange Administrative Group
(FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=A/cn=Micros oft System
Attendant.
Microsoft.Exchange.Data.Storage.ConnectionFailedTransientExc eption:
Cannot open mailbox /o=69U/ou=Exchange Administrative Group
(FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=A/cn=Micros oft System
Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError:
MapiExceptionNetworkError: Unable to make connection to the server.
(hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696
dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2009-08-23 23:20:14:502 Lid:
10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam:
0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo:
Detection location: 501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid:
11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam:
0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp Lid: 8856 dwParam:
0x6D9 Msg: EEInfo: prm[1]: Unicode string: a.69u.org Lid: 12952 dwParam:
0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632 Lid: 12952 dwParam: 0x6D9
Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 19778 Lid: 27970 StoreEc:
0x80040115 Lid: 17730 Lid: 25922 StoreEc: 0x80040115 at
Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32
hresult, Int32 ec, DiagnosticContext diagCtx) at
Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache,
ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String
serverDn, String userDn, String user, String domain, String password, String
httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32
cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32
cbAuxBufferSize) at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String
mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity,
String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo,
String applicationId) at Microsoft.Mapi.ConnectionCache.OpenMailbox(String
mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs,
String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo,
String applicationId) at
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) --- End
of inner exception stack trace --- at
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
CultureInfo cultureInfo, String clientInfoString) at
Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(Lo gonType
logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
identity, OpenMailboxSessionFlags flags) at
Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailbox Session(LogonType
logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String
clientInfoString) at
Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(E xchangePrincipal
mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean
useLocalRpc, Boolean ignoreHomeMdb) at
Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(E xchangePrincipal
mailboxOwner, CultureInfo cultureInfo, String clientInfoString) at
Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servic elet.Work()


Any ideas? Could it be DNS related? Is there a command I can use to rebuild
the domain integration into DNS? Is there some type of repair/rebuild
function for Active Directory? I'm shooting in the dark...

Thanks,

James
Re: Exchge2007 email failing due to Active Dir DB issue after 2008DB s [message #160252 is a reply to message #160249] Sun, 23 August 2009 21:31 Go to previous messageGo to next message
aceman  is currently offline aceman  United States
Messages: 5816
Registered: July 2009
Senior Member
"AndersonDotPro" <JimAtAndersonDotPro> wrote in message
news:B75132B7-6C28-4733-B5F5-A709DB387E7C@microsoft.com...
> Im not certain if the service pack caused the break, I only bring that up
> because this problem seemed to occur directly after.
>
> This appears to be an Active Directory issue the is affecting Exchange.
> When
> a user tried to access OWA: "Outlook Web Access could not connect to
> Microsoft Exchange. If problem contineus, contact technical support for
> your
> organization.
>
> When I check the Event logs
> Global Logs - DNS Events shows this error:
>
> Event Type: Error
> Event Source: DNS
> Event Category: None
> Event ID: 4007
> Date: 8/23/2009
> Time: 1:24:13 PM
> User: N/A
> Computer: a.69u.org
> Description:
> The DNS server was unable to open zone _msdcs.a.69u.org in the Active
> Directory from the application directory partition
> ForestDnsZones.a.69u.org.
> This DNS server is configured to obtain and use information from the
> directory for this zone and is unable to load the zone without it. Check
> that
> the Active Directory is functioning properly and reload the zone. The
> event
> data is the error code.
>
> :END:
>
> This error is what leads me to belive the problem is Active Dir and I
> think
> that it cascades to this error:
>
> 56
> Cannot open mailbox /o=69U/ou=Exchange Administrative Group
> (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=A/cn=Micros oft System
> Attendant.
> Microsoft.Exchange.Data.Storage.ConnectionFailedTransientExc eption:
> Cannot open mailbox /o=69U/ou=Exchange Administrative Group
> (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=A/cn=Micros oft System
> Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError:
> MapiExceptionNetworkError: Unable to make connection to the server.
> (hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696
> dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2009-08-23 23:20:14:502 Lid:
> 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744
> dwParam:
> 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo:
> Detection location: 501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0
> Lid:
> 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam:
> 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp Lid: 8856 dwParam:
> 0x6D9 Msg: EEInfo: prm[1]: Unicode string: a.69u.org Lid: 12952 dwParam:
> 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632 Lid: 12952 dwParam: 0x6D9
> Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 19778 Lid: 27970 StoreEc:
> 0x80040115 Lid: 17730 Lid: 25922 StoreEc: 0x80040115 at
> Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32
> hresult, Int32 ec, DiagnosticContext diagCtx) at
> Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache,
> ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String
> serverDn, String userDn, String user, String domain, String password,
> String
> httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort,
> Int32
> cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32
> cbAuxBufferSize) at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String
> mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo
> clientIdentity,
> String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo,
> String applicationId) at Microsoft.Mapi.ConnectionCache.OpenMailbox(String
> mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity
> windowsIdentityAs,
> String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo,
> String applicationId) at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
> Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
> CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) ---
> End
> of inner exception stack trace --- at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
> Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
> CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
> Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
> CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
> Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
> CultureInfo cultureInfo, String clientInfoString) at
> Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(Lo gonType
> logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
> identity, OpenMailboxSessionFlags flags) at
> Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailbox Session(LogonType
> logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
> identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String
> clientInfoString) at
> Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(E xchangePrincipal
> mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean
> useLocalRpc, Boolean ignoreHomeMdb) at
> Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(E xchangePrincipal
> mailboxOwner, CultureInfo cultureInfo, String clientInfoString) at
> Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servic elet.Work()
>
>
> Any ideas? Could it be DNS related? Is there a command I can use to
> rebuild
> the domain integration into DNS? Is there some type of repair/rebuild
> function for Active Directory? I'm shooting in the dark...
>
> Thanks,
>
> James


It could be DNS related, but with the info you posted, it's difficult to
tell. Elaborate a bit more regarding the Exchange setup, such as:

Is Exchange installed on a DC?
Is the DC multihomed? (more than one NIC and/or IP address)

Please also post an unedited ipconfig /all from the DC and from the Exchange
server. This will help us eliminate basic configuration issues, if there are
any, then we can work from there.


--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.

Ace Fekay, MCT, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA Messaging
Microsoft Certified Trainer

For urgent issues, please contact Microsoft PSS directly. Please check
http://support.microsoft.com for regional support phone numbers.
Re: Exchge2007 email failing due to Active Dir DB issue after 2008DB s [message #160254 is a reply to message #160249] Sun, 23 August 2009 23:28 Go to previous messageGo to next message
florian  is currently offline florian  Germany
Messages: 484
Registered: July 2009
Senior Member
Howdie!

AndersonDotPro schrieb:
> Im not certain if the service pack caused the break, I only bring that up
> because this problem seemed to occur directly after.
>
> This appears to be an Active Directory issue the is affecting Exchange. When
> a user tried to access OWA: "Outlook Web Access could not connect to
> Microsoft Exchange. If problem contineus, contact technical support for your
> organization.
>
> When I check the Event logs
> Global Logs - DNS Events shows this error:
>
> Event Type: Error
> Event Source: DNS
> Event Category: None
> Event ID: 4007
> Date: 8/23/2009
> Time: 1:24:13 PM
> User: N/A
> Computer: a.69u.org
> Description:
> The DNS server was unable to open zone _msdcs.a.69u.org in the Active
> Directory from the application directory partition ForestDnsZones.a.69u.org.
> This DNS server is configured to obtain and use information from the
> directory for this zone and is unable to load the zone without it. Check that
> the Active Directory is functioning properly and reload the zone. The event
> data is the error code.

My first guess would indeed be DNS. Can you resolve the domain and the
DCs by using/pinging their FQDNs? Is DNS running? Have you specified
valid DCs and GCs in Ex07 so that they can reach the directory?

Cheers,
Florian
--
Microsoft MVP - Group Policy
eMail: prename [at] frickelsoft [dot] net.
blog: http://www.frickelsoft.net/blog.
Maillist (german): http://frickelsoft.net/cms/index.php?page=mailingliste
Re: Exchge2007 email failing due to Active Dir DB issue after 2008DB s [message #160255 is a reply to message #160249] Mon, 24 August 2009 01:38 Go to previous messageGo to next message
meiweb  is currently offline meiweb  Germany
Messages: 2225
Registered: September 2009
Senior Member
Hello AndersonDotPro,

Just a shot in the blue, if the partition name is different then your current
one, it can belong to an old one still listed in the registry after a domain
rename. You can check with "dnscmd /EnumDirectoryPartitions" if it is listed.
If it is the case check the registry keys: HKLM\Software\Microsoft\Windows
NT\Current Version\DNSserver\

Also this error can be ignored in a single DC/DNS environment if it only
occurs at startup of the DC, it belongs to the part that the zone can not
load from AD before DNS is started but AD needs DNS to start.

If both above doesn't is the case, please post an unedited ipconfig /all
from the Exchange and the DC/DNS.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> Im not certain if the service pack caused the break, I only bring that
> up because this problem seemed to occur directly after.
>
> This appears to be an Active Directory issue the is affecting
> Exchange. When a user tried to access OWA: "Outlook Web Access could
> not connect to Microsoft Exchange. If problem contineus, contact
> technical support for your organization.
>
> When I check the Event logs
> Global Logs - DNS Events shows this error:
> Event Type: Error
> Event Source: DNS
> Event Category: None
> Event ID: 4007
> Date: 8/23/2009
> Time: 1:24:13 PM
> User: N/A
> Computer: a.69u.org
> Description:
> The DNS server was unable to open zone _msdcs.a.69u.org in the Active
> Directory from the application directory partition
> ForestDnsZones.a.69u.org.
> This DNS server is configured to obtain and use information from the
> directory for this zone and is unable to load the zone without it.
> Check that
> the Active Directory is functioning properly and reload the zone. The
> event
> data is the error code.
> :END:
>
> This error is what leads me to belive the problem is Active Dir and I
> think that it cascades to this error:
>
> 56
> Cannot open mailbox /o=69U/ou=Exchange Administrative Group
> (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=A/cn=Micros oft System
> Attendant.
> Microsoft.Exchange.Data.Storage.ConnectionFailedTransientExc eption:
> Cannot open mailbox /o=69U/ou=Exchange Administrative Group
> (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=A/cn=Micros oft System
> Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError:
> MapiExceptionNetworkError: Unable to make connection to the server.
> (hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696
> dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2009-08-23 23:20:14:502
> Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid:
> 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam:
> 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9
> Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo:
> NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]:
> Unicode string: ncacn_ip_tcp Lid: 8856 dwParam: 0x6D9 Msg: EEInfo:
> prm[1]: Unicode string: a.69u.org Lid: 12952 dwParam: 0x6D9 Msg:
> EEInfo: prm[2]: Long val: -1527653632 Lid: 12952 dwParam: 0x6D9 Msg:
> EEInfo: prm[3]: Long val: 382312662 Lid: 19778 Lid: 27970 StoreEc:
> 0x80040115 Lid: 17730 Lid: 25922 StoreEc: 0x80040115 at
> Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32
> hresult, Int32 ec, DiagnosticContext diagCtx) at
> Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache,
> ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags,
> String serverDn, String userDn, String user, String domain, String
> password, String httpProxyServerName, Int32 ulConMod, Int32
> lcidString, Int32 lcidSort, Int32 cpid, Int32
> cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32
> cbAuxBufferSize) at
> Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid
> mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String
> userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo,
> String applicationId) at
> Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid
> mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String
> userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo,
> String applicationId) at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid
> mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag
> openStoreFlag, CultureInfo cultureInfo, String clientInfoString,
> Boolean secondTry) --- End of inner exception stack trace --- at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid
> mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag
> openStoreFlag, CultureInfo cultureInfo, String clientInfoString,
> Boolean secondTry) at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid
> mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag
> openStoreFlag, CultureInfo cultureInfo, String clientInfoString,
> Boolean secondTry) at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid
> mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag
> openStoreFlag, CultureInfo cultureInfo, String clientInfoString) at
> Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(Lo gonType
> logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser,
> Object identity, OpenMailboxSessionFlags flags) at
> Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailbox Session(Lo
> gonType logonType, ExchangePrincipal owner, DelegateLogonUser
> delegateUser, Object identity, OpenMailboxSessionFlags flags,
> CultureInfo cultureInfo, String clientInfoString) at
> Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(E xchangePri
> ncipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString,
> Boolean useLocalRpc, Boolean ignoreHomeMdb) at
> Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(E xchangePri
> ncipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString)
> at
> Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servic elet.Work(
> )
>
> Any ideas? Could it be DNS related? Is there a command I can use to
> rebuild the domain integration into DNS? Is there some type of
> repair/rebuild function for Active Directory? I'm shooting in the
> dark...
>
> Thanks,
>
> James
>
RE: Resolved [message #160262 is a reply to message #160249] Mon, 24 August 2009 06:59 Go to previous messageGo to next message
AndersonDotPro  is currently offline AndersonDotPro
Messages: 3
Registered: August 2009
Junior Member
The problem has cleared. It is my best guess that it was related to DNS and
IPV6. IPV6 was deemed unnecessary and de-activated on or about the same time
as the Server 2008 Database-SP1 update. I'm so grateful that the SP1 update
DOES NOT seem to be the problem. The other issue that may have caused this
is we have multiple IP addresses and finally what may also have been the
problem is that we are attempting to use this server's IIS capabilities as
well in order to run websites.

We pulled back all changes from these areas and the problem cleared, we just
haven't isolated it, but will move forward with those changes again, leeping
a close eye on it.

Thanks for your help.
--
http://twitter.com/AndersonDotPro


"AndersonDotPro" wrote:

> Im not certain if the service pack caused the break, I only bring that up
> because this problem seemed to occur directly after.
>
> This appears to be an Active Directory issue the is affecting Exchange. When
> a user tried to access OWA: "Outlook Web Access could not connect to
> Microsoft Exchange. If problem contineus, contact technical support for your
> organization.
>
> When I check the Event logs
> Global Logs - DNS Events shows this error:
>
> Event Type: Error
> Event Source: DNS
> Event Category: None
> Event ID: 4007
> Date: 8/23/2009
> Time: 1:24:13 PM
> User: N/A
> Computer: a.69u.org
> Description:
> The DNS server was unable to open zone _msdcs.a.69u.org in the Active
> Directory from the application directory partition ForestDnsZones.a.69u.org.
> This DNS server is configured to obtain and use information from the
> directory for this zone and is unable to load the zone without it. Check that
> the Active Directory is functioning properly and reload the zone. The event
> data is the error code.
>
> :END:
>
> This error is what leads me to belive the problem is Active Dir and I think
> that it cascades to this error:
>
> 56
> Cannot open mailbox /o=69U/ou=Exchange Administrative Group
> (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=A/cn=Micros oft System
> Attendant.
> Microsoft.Exchange.Data.Storage.ConnectionFailedTransientExc eption:
> Cannot open mailbox /o=69U/ou=Exchange Administrative Group
> (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=A/cn=Micros oft System
> Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError:
> MapiExceptionNetworkError: Unable to make connection to the server.
> (hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696
> dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2009-08-23 23:20:14:502 Lid:
> 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam:
> 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo:
> Detection location: 501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid:
> 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam:
> 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp Lid: 8856 dwParam:
> 0x6D9 Msg: EEInfo: prm[1]: Unicode string: a.69u.org Lid: 12952 dwParam:
> 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632 Lid: 12952 dwParam: 0x6D9
> Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 19778 Lid: 27970 StoreEc:
> 0x80040115 Lid: 17730 Lid: 25922 StoreEc: 0x80040115 at
> Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32
> hresult, Int32 ec, DiagnosticContext diagCtx) at
> Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache,
> ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String
> serverDn, String userDn, String user, String domain, String password, String
> httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32
> cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32
> cbAuxBufferSize) at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String
> mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity,
> String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo,
> String applicationId) at Microsoft.Mapi.ConnectionCache.OpenMailbox(String
> mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs,
> String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo,
> String applicationId) at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
> Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
> CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) --- End
> of inner exception stack trace --- at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
> Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
> CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
> Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
> CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at
> Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMail box(String
> serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
> Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
> CultureInfo cultureInfo, String clientInfoString) at
> Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(Lo gonType
> logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
> identity, OpenMailboxSessionFlags flags) at
> Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailbox Session(LogonType
> logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
> identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String
> clientInfoString) at
> Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(E xchangePrincipal
> mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean
> useLocalRpc, Boolean ignoreHomeMdb) at
> Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(E xchangePrincipal
> mailboxOwner, CultureInfo cultureInfo, String clientInfoString) at
> Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servic elet.Work()
>
>
> Any ideas? Could it be DNS related? Is there a command I can use to rebuild
> the domain integration into DNS? Is there some type of repair/rebuild
> function for Active Directory? I'm shooting in the dark...
>
> Thanks,
>
> James
Re: Resolved [message #160266 is a reply to message #160262] Mon, 24 August 2009 07:42 Go to previous message
aceman  is currently offline aceman  United States
Messages: 5816
Registered: July 2009
Senior Member
"AndersonDotPro" <JimAtAndersonDotPro> wrote in message
news:26F6E33E-354F-4A35-B2AB-86E25E1D39EF@microsoft.com...
> The problem has cleared. It is my best guess that it was related to DNS
> and
> IPV6. IPV6 was deemed unnecessary and de-activated on or about the same
> time
> as the Server 2008 Database-SP1 update. I'm so grateful that the SP1
> update
> DOES NOT seem to be the problem. The other issue that may have caused
> this
> is we have multiple IP addresses and finally what may also have been the
> problem is that we are attempting to use this server's IIS capabilities as
> well in order to run websites.
>
> We pulled back all changes from these areas and the problem cleared, we
> just
> haven't isolated it, but will move forward with those changes again,
> leeping
> a close eye on it.
>
> Thanks for your help.

You are welcome, and glad you've found the issue. I assume you mean the
domain controller had multiple IPs. If that was what you meant, yep, that
can cause issues.

Post back if you have any other problems.

Ace
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