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windows server doamin same as web domain [message #163312] Thu, 28 May 2009 11:54 Go to next message
pcguru  is currently offline pcguru  United States
Messages: 3
Registered: May 2009
Junior Member
Hi,

We've setup a new website for a customer, but their previous website
was hosted on their own windows server. what's happening now is that
anyone trying to get to the new website by typing in
http://www.websitename.com in IE from a domain client within their
organisation just gets the page cannot be found error.
But it works fine from any connected pc outside their organisation, ie
my home pc for example.
I think what's happening is that anything typed in the address bar with
their 'organisations name.com ' isn't getting to the outside world, but
is getting filtered in some way by the domain server, which has the same
..com name.
Anybody have any ideas or pointers as to where to look to resolve this
issue, without performing major heart surgery on their server?


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Re: windows server doamin same as web domain [message #163316 is a reply to message #163312] Thu, 28 May 2009 13:40 Go to previous messageGo to next message
lanwench  is currently offline lanwench  United States
Messages: 1684
Registered: July 2009
Senior Member
pcguru <pcguru.3swmfb@DoNotSpam.com> wrote:
> Hi,
>
> We've setup a new website for a customer, but their previous website
> was hosted on their own windows server. what's happening now is that
> anyone trying to get to the new website by typing in
> http://www.websitename.com in IE from a domain client within their
> organisation just gets the page cannot be found error.
> But it works fine from any connected pc outside their organisation, ie
> my home pc for example.
> I think what's happening is that anything typed in the address bar
> with their 'organisations name.com ' isn't getting to the outside
> world, but is getting filtered in some way by the domain server,
> which has the same com name.
> Anybody have any ideas or pointers as to where to look to resolve this
> issue, without performing major heart surgery on their server?

If their internal domain name (in AD) is the same as their public domain
name, this is a common issue. You will need to create a host record (A or
address record) called WWW, and specify the public IP address used by the
external hosting company. Not a big deal to do.
Re: problem with windows server domain same as web domain [message #163332 is a reply to message #163316] Fri, 29 May 2009 04:07 Go to previous messageGo to next message
pcguru  is currently offline pcguru  United States
Messages: 3
Registered: May 2009
Junior Member
Thanks for the tip, I figure I have to do that in iis somewhere, sorry
to be a pain, but were not experts in this, can you give me some
directions, never really played with iis before.

the external ip address we have, just need to know how to create this
record.

Mny many thanks in advance.


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Re: problem with windows server domain same as web domain [message #163333 is a reply to message #163332] Fri, 29 May 2009 05:01 Go to previous messageGo to next message
pcguru  is currently offline pcguru  United States
Messages: 3
Registered: May 2009
Junior Member
Had a little dig on google and solved it, many thanks, it was how you
said.


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Re: problem with windows server domain same as web domain [message #163344 is a reply to message #163333] Fri, 29 May 2009 08:52 Go to previous message
lanwench  is currently offline lanwench  United States
Messages: 1684
Registered: July 2009
Senior Member
pcguru <pcguru.3sxxnc@DoNotSpam.com> wrote:
> Had a little dig on google and solved it, many thanks, it was how you
> said.

Glad you found it.
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