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VSS (Volume Shadow Copy Service) Errors [message #163364] Fri, 29 May 2009 15:42 Go to next message
Jim_M  is currently offline Jim_M
Messages: 3
Registered: May 2009
Junior Member
Several months back I installed Symantec Backup Exec System Recovery 8.5 on
my Exchange 2003 Server which is running Windows 2003 SP2. When backing up
the system, I use the VSS option. I have never been able to get this to run
for any length of time without getting errors. I run the backup every 4 hours
and a full backup once a week. About every week or so I get this error
message and it does not create a VSS backup.

"Volume Shadow Copy Service error: An internal inconsistency was detected in
trying to contact shadow copy service writers. Please check to see that the
Event Service and Volume Shadow Copy Service are operating properly."

When the next backup occurs, most of the time it will backup without any
problems until I get the error again. Then every few weeks or so I will get
this error message.

"Volume Shadow Copy Service error: The I/O writes cannot be held during the
shadow copy creation period on volume
\\?\Volume{0aaaca0e-2dcf-11d9-abd5-505054503030}\. The volume index in the
shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
Release[0x80042314], OnRun[0x00000000]."

When this error occurs, the only way I can recovery from it is to reboot the
Server. I have been in contact with Symantec about these errors and they say
it's a Microsoft issue. I did apply the VSS patch a couple of months ago
along with re-registering several dll files.

Any ideas as to what is causing these errors and how to resolve them?

Thank you for any input.
Re: VSS (Volume Shadow Copy Service) Errors [message #163369 is a reply to message #163364] Fri, 29 May 2009 20:00 Go to previous messageGo to next message
Pino  is currently offline Pino  United States
Messages: 46
Registered: June 2009
Member
>Several months back I installed Symantec Backup Exec System Recovery 8.5 on
>my Exchange 2003 Server which is running Windows 2003 SP2. When backing up
>the system, I use the VSS option. I have never been able to get this to run
>for any length of time without getting errors. I run the backup every 4 hours
>and a full backup once a week. About every week or so I get this error
>message and it does not create a VSS backup.
>
>"Volume Shadow Copy Service error: An internal inconsistency was detected in
>trying to contact shadow copy service writers. Please check to see that the
>Event Service and Volume Shadow Copy Service are operating properly."
>
>When the next backup occurs, most of the time it will backup without any
>problems until I get the error again. Then every few weeks or so I will get
>this error message.
>
>"Volume Shadow Copy Service error: The I/O writes cannot be held during the
>shadow copy creation period on volume
>\\?\Volume{0aaaca0e-2dcf-11d9-abd5-505054503030}\. The volume index in the
>shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
>Release[0x80042314], OnRun[0x00000000]."
>
>When this error occurs, the only way I can recovery from it is to reboot the
>Server. I have been in contact with Symantec about these errors and they say
>it's a Microsoft issue. I did apply the VSS patch a couple of months ago
>along with re-registering several dll files.
>
>Any ideas as to what is causing these errors and how to resolve them?
>
>Thank you for any input.

Did you already install the VSS Roll-up patch?
Re: VSS (Volume Shadow Copy Service) Errors [message #163383 is a reply to message #163364] Sat, 30 May 2009 07:43 Go to previous messageGo to next message
meiweb(nospam)  is currently offline meiweb(nospam)  Germany
Messages: 1307
Registered: July 2009
Senior Member
Hello Jim_M,

Please check if you don't miss one:
http://support.microsoft.com/kb/887827

http://support.microsoft.com/kb/891957

http://support.microsoft.com/kb/826936

http://support.microsoft.com/kb/940349

http://support.microsoft.com/kb/913648

http://support.microsoft.com/kb/888603

http://support.microsoft.com/kb/940349

http://support.microsoft.com/kb/833167

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> Several months back I installed Symantec Backup Exec System Recovery
> 8.5 on my Exchange 2003 Server which is running Windows 2003 SP2. When
> backing up the system, I use the VSS option. I have never been able to
> get this to run for any length of time without getting errors. I run
> the backup every 4 hours and a full backup once a week. About every
> week or so I get this error message and it does not create a VSS
> backup.
>
> "Volume Shadow Copy Service error: An internal inconsistency was
> detected in trying to contact shadow copy service writers. Please
> check to see that the Event Service and Volume Shadow Copy Service are
> operating properly."
>
> When the next backup occurs, most of the time it will backup without
> any problems until I get the error again. Then every few weeks or so I
> will get this error message.
>
> "Volume Shadow Copy Service error: The I/O writes cannot be held
> during the shadow copy creation period on volume
> \\?\Volume{0aaaca0e-2dcf-11d9-abd5-505054503030}\. The volume index in
> the shadow copy set is 0. Error details: Open[0x00000000],
> Flush[0x00000000], Release[0x80042314], OnRun[0x00000000]."
>
> When this error occurs, the only way I can recovery from it is to
> reboot the Server. I have been in contact with Symantec about these
> errors and they say it's a Microsoft issue. I did apply the VSS patch
> a couple of months ago along with re-registering several dll files.
>
> Any ideas as to what is causing these errors and how to resolve them?
>
> Thank you for any input.
>
Re: VSS (Volume Shadow Copy Service) Errors [message #163422 is a reply to message #163383] Mon, 01 June 2009 10:18 Go to previous messageGo to next message
Jim_M  is currently offline Jim_M
Messages: 3
Registered: May 2009
Junior Member
All of these have been installed already. All but 1 are included with SP2
which is what I am running.

"Meinolf Weber [MVP-DS]" wrote:

> Hello Jim_M,
>
> Please check if you don't miss one:
> http://support.microsoft.com/kb/887827
>
> http://support.microsoft.com/kb/891957
>
> http://support.microsoft.com/kb/826936
>
> http://support.microsoft.com/kb/940349
>
> http://support.microsoft.com/kb/913648
>
> http://support.microsoft.com/kb/888603
>
> http://support.microsoft.com/kb/940349
>
> http://support.microsoft.com/kb/833167
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>
Re: VSS (Volume Shadow Copy Service) Errors [message #163656 is a reply to message #163422] Thu, 04 June 2009 10:58 Go to previous messageGo to next message
Jim_M  is currently offline Jim_M
Messages: 3
Registered: May 2009
Junior Member
Any other suggestions from anyone?
Re: VSS (Volume Shadow Copy Service) Errors [message #163709 is a reply to message #163656] Fri, 05 June 2009 08:46 Go to previous messageGo to next message
Pino  is currently offline Pino  United States
Messages: 46
Registered: June 2009
Member
>Any other suggestions from anyone?

And, again, did you already install the VSS Roll-up patch?
http://support.microsoft.com/kb/940349
Re: VSS (Volume Shadow Copy Service) Errors [message #275954 is a reply to message #163656] Tue, 01 September 2009 15:00 Go to previous message
chakrimalraj  is currently offline chakrimalraj  United States
Messages: 1
Registered: September 2009
Junior Member
Please let me know if you find solution to this problem. even i am
getting the same problem.

Date: 8/31/2009
Time: 10:49:59 PM
Source: VSS
Category: None
Type: Error
Event ID: 12298
User: N/A
Computer: PDCHSQL03

Description:
Volume Shadow Copy Service error: The I/O writes cannot be held during
the shadow copy creation period on volume
\\?\Volume{74f728d2-0faf-11dd-b301-806e6f6e6963}\. The volume index in
the shadow copy set is 0. Error details:
Open[0x00000000], Flush[0x00000000], Release[0x00000000],
OnRun[0x8000ffff].


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