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Home » Microsoft » Windows Server » Windows Server General Help » Cannot RDP after Server 2008 SP2
Cannot RDP after Server 2008 SP2 [message #163691] Thu, 04 June 2009 20:56 Go to next message
Frankster  is currently offline Frankster
Messages: 147
Registered: July 2009
Senior Member
Well, I thought all went well with Server 2008 SP2. Today I find that I
cannot RDP into Remote Desktop on my 2008 DC Server. I have three other 2003
servers where it's working fine.

I have enabled Remote Desktop on the Server. I've also allowed for a
firewall exception for Remote Desktop. I've also turned the Firewall off. -
No change. I can map drives, etc., without problem. I can ping using the
fully qualified node name. This is from a Vista machine. The same machine
that connects fine to the 2003 DCs.

I get the message "This computer cannot connect to the remote computer. Try
connecting again. If the problem continues, contact the owner of the remote
computer or your network administrator".

I'm out of ideas.

-Frank
Re: Cannot RDP after Server 2008 SP2 [message #163695 is a reply to message #163691] Thu, 04 June 2009 22:05 Go to previous messageGo to next message
aceman  is currently offline aceman  United States
Messages: 5816
Registered: July 2009
Senior Member
"Frankster" <frank@SPAM2TRASH.com> wrote in message
news:UNednYp_zdzQ8LXXnZ2dnUVZ_hqdnZ2d@giganews.com...
> Well, I thought all went well with Server 2008 SP2. Today I find that I
> cannot RDP into Remote Desktop on my 2008 DC Server. I have three other
> 2003 servers where it's working fine.
>
> I have enabled Remote Desktop on the Server. I've also allowed for a
> firewall exception for Remote Desktop. I've also turned the Firewall
> off. - No change. I can map drives, etc., without problem. I can ping
> using the fully qualified node name. This is from a Vista machine. The
> same machine that connects fine to the 2003 DCs.
>
> I get the message "This computer cannot connect to the remote computer.
> Try connecting again. If the problem continues, contact the owner of the
> remote computer or your network administrator".
>
> I'm out of ideas.
>
> -Frank



Hi Frankster,

Interesting. I must have about 30 2008 boxes I've built for my clients and
haven't seen this problem yet. Any event log errors? Have you tried Remote
Desktops instead of the RDP client?

Can you remote into itself from itself using RDP? I just tested it. It
should connect but give you an access denied message, at least what I got
(assuming I put my password in correctly). At least it will test if the
connection to itself is working effectively eliminating any firewalls blocks
(in case that is the cause) or security apps blocking it.

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSA Messaging, MCT
Microsoft Certified Trainer
aceman@mvps.RemoveThisPart.org

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

"Efficiency is doing things right; effectiveness is doing the right
things." - Peter F. Drucker
http://twitter.com/acefekay

..
Re: Cannot RDP after Server 2008 SP2 [message #163712 is a reply to message #163695] Fri, 05 June 2009 10:26 Go to previous messageGo to next message
Frankster  is currently offline Frankster
Messages: 147
Registered: July 2009
Senior Member
"Ace Fekay [Microsoft Certified Trainer]" <aceman@mvps.RemoveThisPart.org>
wrote in message news:elu6qIY5JHA.2656@TK2MSFTNGP05.phx.gbl...
> "Frankster" <frank@SPAM2TRASH.com> wrote in message
> news:UNednYp_zdzQ8LXXnZ2dnUVZ_hqdnZ2d@giganews.com...
>> Well, I thought all went well with Server 2008 SP2. Today I find that I
>> cannot RDP into Remote Desktop on my 2008 DC Server. I have three other
>> 2003 servers where it's working fine.
>>
>> I have enabled Remote Desktop on the Server. I've also allowed for a
>> firewall exception for Remote Desktop. I've also turned the Firewall
>> off. - No change. I can map drives, etc., without problem. I can ping
>> using the fully qualified node name. This is from a Vista machine. The
>> same machine that connects fine to the 2003 DCs.
>>
>> I get the message "This computer cannot connect to the remote computer.
>> Try connecting again. If the problem continues, contact the owner of the
>> remote computer or your network administrator".
>>
>> I'm out of ideas.
>>
>> -Frank
>
>
>
> Hi Frankster,
>
> Interesting. I must have about 30 2008 boxes I've built for my clients and
> haven't seen this problem yet. Any event log errors? Have you tried Remote
> Desktops instead of the RDP client?
>
> Can you remote into itself from itself using RDP? I just tested it. It
> should connect but give you an access denied message, at least what I got
> (assuming I put my password in correctly). At least it will test if the
> connection to itself is working effectively eliminating any firewalls
> blocks (in case that is the cause) or security apps blocking it.
>
> --
> Ace
>
> This posting is provided "AS-IS" with no warranties or guarantees and
> confers no rights.
>
> Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSA Messaging, MCT
> Microsoft Certified Trainer
> aceman@mvps.RemoveThisPart.org
>
> For urgent issues, you may want to contact Microsoft PSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> "Efficiency is doing things right; effectiveness is doing the right
> things." - Peter F. Drucker
> http://twitter.com/acefekay
>

Thanks for your reply Ace. As you, this 2008 DC was accepting Remote Desktop
connections before the SP2 application. But not now. I do not get prompted
for password or anything. It's just like there is no network connection.
However, all my AD stuff works fine. I have tried using the IP as well as
the Netbios computer name as well as the fully qualified name. Nothing.
However, using all these things I can access other resources of the machine
(i.e. shared drives, "net view \\comptuername", etc).

I have been using the Remote Desktop client on Vista all the time. I also
tried RD from another Vista PC, same results. I also tried using the Remote
Desktop client on the 2008 DC to connect to itself, still no-joy.

I think there may be some service that should be running that is not. But I
don't know. I've thought about enabling true "Terminal Services" but I have
not. (I do have licenses, but I'd rather keep this simple)

As for event viewer. I've been unable to ascertain what errors, if any,
apply to this situation. I do see some "TS" errors. But I think that has to
do with the fact that I have not added the TS role to this DC. Yet I was
testing using the TS Configuration and TS manager, etc., apps.

In all fairness, I gotta say, SP2 was not the only thing I changed recently.
But it seems to be the only significant thing.

-Frank
Re: Cannot RDP after Server 2008 SP2 [message #163716 is a reply to message #163712] Fri, 05 June 2009 10:54 Go to previous messageGo to next message
aceman  is currently offline aceman  United States
Messages: 5816
Registered: July 2009
Senior Member
"Frankster" <frank@SPAM2TRASH.com> wrote in message
news:z4-dnZZmWp-GtrTXnZ2dnUVZ_qKdnZ2d@giganews.com...
>
> Thanks for your reply Ace. As you, this 2008 DC was accepting Remote
> Desktop connections before the SP2 application. But not now. I do not get
> prompted for password or anything. It's just like there is no network
> connection. However, all my AD stuff works fine. I have tried using the IP
> as well as the Netbios computer name as well as the fully qualified name.
> Nothing. However, using all these things I can access other resources of
> the machine (i.e. shared drives, "net view \\comptuername", etc).
>
> I have been using the Remote Desktop client on Vista all the time. I also
> tried RD from another Vista PC, same results. I also tried using the
> Remote Desktop client on the 2008 DC to connect to itself, still no-joy.
>
> I think there may be some service that should be running that is not. But
> I don't know. I've thought about enabling true "Terminal Services" but I
> have not. (I do have licenses, but I'd rather keep this simple)
>
> As for event viewer. I've been unable to ascertain what errors, if any,
> apply to this situation. I do see some "TS" errors. But I think that has
> to do with the fact that I have not added the TS role to this DC. Yet I
> was testing using the TS Configuration and TS manager, etc., apps.
>
> In all fairness, I gotta say, SP2 was not the only thing I changed
> recently. But it seems to be the only significant thing.
>
> -Frank
>
>
That's unfortunate! And you say, SP2? Hmm, I haven't applied it yet to any
of my boxes. I was kind of lurking to see if any issues arise. Kind of
surprised this may be one of them, that is if we can ascertain that it is
nor not, of course depending on what else is installed or changed recently.

Thinking out loud... Maybe simply turning off Remote connectivity,
restarting, then re-enable it again or even specifically adding the admin
account to the allowed list? Or event start the service (unless it needs
licensing) to see if that does the trick.

Ace
Re: Cannot RDP after Server 2008 SP2 [message #163717 is a reply to message #163716] Fri, 05 June 2009 11:02 Go to previous messageGo to next message
KevinJ.SBS  is currently offline KevinJ.SBS  United States
Messages: 653
Registered: July 2009
Senior Member
Ace Fekay [Microsoft Certified Trainer] wrote:
> "Frankster" <frank@SPAM2TRASH.com> wrote in message
> news:z4-dnZZmWp-GtrTXnZ2dnUVZ_qKdnZ2d@giganews.com...
>>
>> Thanks for your reply Ace. As you, this 2008 DC was accepting Remote
>> Desktop connections before the SP2 application. But not now. I do
>> not get prompted for password or anything. It's just like there is
>> no network connection. However, all my AD stuff works fine. I have
>> tried using the IP as well as the Netbios computer name as well as
>> the fully qualified name. Nothing. However, using all these things I
>> can access other resources of the machine (i.e. shared drives, "net
>> view \\comptuername", etc). I have been using the Remote Desktop client
>> on Vista all the time. I
>> also tried RD from another Vista PC, same results. I also tried
>> using the Remote Desktop client on the 2008 DC to connect to itself,
>> still no-joy. I think there may be some service that should be running
>> that is
>> not. But I don't know. I've thought about enabling true "Terminal
>> Services" but I have not. (I do have licenses, but I'd rather keep
>> this simple) As for event viewer. I've been unable to ascertain what
>> errors, if
>> any, apply to this situation. I do see some "TS" errors. But I think
>> that has to do with the fact that I have not added the TS role to
>> this DC. Yet I was testing using the TS Configuration and TS
>> manager, etc., apps. In all fairness, I gotta say, SP2 was not the only
>> thing I changed
>> recently. But it seems to be the only significant thing.
>>
>> -Frank
>>
>>
> That's unfortunate! And you say, SP2? Hmm, I haven't applied it yet
> to any of my boxes. I was kind of lurking to see if any issues arise.
> Kind of surprised this may be one of them, that is if we can
> ascertain that it is nor not, of course depending on what else is
> installed or changed recently.
> Thinking out loud... Maybe simply turning off Remote connectivity,
> restarting, then re-enable it again or even specifically adding the
> admin account to the allowed list? Or event start the service (unless
> it needs licensing) to see if that does the trick.
>
> Ace

About to do several SP2's this weekend, but I'd first check the firewall
settings.

--
/kj
Re: Cannot RDP after Server 2008 SP2 [message #163724 is a reply to message #163717] Fri, 05 June 2009 13:24 Go to previous messageGo to next message
KevinJ.SBS  is currently offline KevinJ.SBS  United States
Messages: 653
Registered: July 2009
Senior Member
kj [SBS MVP] wrote:
> Ace Fekay [Microsoft Certified Trainer] wrote:
>> "Frankster" <frank@SPAM2TRASH.com> wrote in message
>> news:z4-dnZZmWp-GtrTXnZ2dnUVZ_qKdnZ2d@giganews.com...
>>>
>>> Thanks for your reply Ace. As you, this 2008 DC was accepting Remote
>>> Desktop connections before the SP2 application. But not now. I do
>>> not get prompted for password or anything. It's just like there is
>>> no network connection. However, all my AD stuff works fine. I have
>>> tried using the IP as well as the Netbios computer name as well as
>>> the fully qualified name. Nothing. However, using all these things I
>>> can access other resources of the machine (i.e. shared drives, "net
>>> view \\comptuername", etc). I have been using the Remote Desktop
>>> client on Vista all the time. I
>>> also tried RD from another Vista PC, same results. I also tried
>>> using the Remote Desktop client on the 2008 DC to connect to itself,
>>> still no-joy. I think there may be some service that should be
>>> running that is
>>> not. But I don't know. I've thought about enabling true "Terminal
>>> Services" but I have not. (I do have licenses, but I'd rather keep
>>> this simple) As for event viewer. I've been unable to ascertain what
>>> errors, if
>>> any, apply to this situation. I do see some "TS" errors. But I think
>>> that has to do with the fact that I have not added the TS role to
>>> this DC. Yet I was testing using the TS Configuration and TS
>>> manager, etc., apps. In all fairness, I gotta say, SP2 was not the
>>> only thing I changed
>>> recently. But it seems to be the only significant thing.
>>>
>>> -Frank
>>>
>>>
>> That's unfortunate! And you say, SP2? Hmm, I haven't applied it yet
>> to any of my boxes. I was kind of lurking to see if any issues arise.
>> Kind of surprised this may be one of them, that is if we can
>> ascertain that it is nor not, of course depending on what else is
>> installed or changed recently.
>> Thinking out loud... Maybe simply turning off Remote connectivity,
>> restarting, then re-enable it again or even specifically adding the
>> admin account to the allowed list? Or event start the service (unless
>> it needs licensing) to see if that does the trick.
>>
>> Ace
>
> About to do several SP2's this weekend, but I'd first check the
> firewall settings.

First SP2 went in on a member server just fine and rdp is normal.

try the following from the problem child (server);

netstat -an |find "3389"



--
/kj
Re: Cannot RDP after Server 2008 SP2 [message #163727 is a reply to message #163716] Fri, 05 June 2009 18:26 Go to previous messageGo to next message
Frankster  is currently offline Frankster
Messages: 147
Registered: July 2009
Senior Member
"Ace Fekay [Microsoft Certified Trainer]" <aceman@mvps.RemoveThisPart.org>
wrote in message news:ev9e61e5JHA.3304@TK2MSFTNGP06.phx.gbl...
> "Frankster" <frank@SPAM2TRASH.com> wrote in message
> news:z4-dnZZmWp-GtrTXnZ2dnUVZ_qKdnZ2d@giganews.com...
>>
>> Thanks for your reply Ace. As you, this 2008 DC was accepting Remote
>> Desktop connections before the SP2 application. But not now. I do not get
>> prompted for password or anything. It's just like there is no network
>> connection. However, all my AD stuff works fine. I have tried using the
>> IP as well as the Netbios computer name as well as the fully qualified
>> name. Nothing. However, using all these things I can access other
>> resources of the machine (i.e. shared drives, "net view \\comptuername",
>> etc).
>>
>> I have been using the Remote Desktop client on Vista all the time. I also
>> tried RD from another Vista PC, same results. I also tried using the
>> Remote Desktop client on the 2008 DC to connect to itself, still no-joy.
>>
>> I think there may be some service that should be running that is not. But
>> I don't know. I've thought about enabling true "Terminal Services" but I
>> have not. (I do have licenses, but I'd rather keep this simple)
>>
>> As for event viewer. I've been unable to ascertain what errors, if any,
>> apply to this situation. I do see some "TS" errors. But I think that has
>> to do with the fact that I have not added the TS role to this DC. Yet I
>> was testing using the TS Configuration and TS manager, etc., apps.
>>
>> In all fairness, I gotta say, SP2 was not the only thing I changed
>> recently. But it seems to be the only significant thing.
>>
>> -Frank
>>
>>
> That's unfortunate! And you say, SP2? Hmm, I haven't applied it yet to any
> of my boxes. I was kind of lurking to see if any issues arise. Kind of
> surprised this may be one of them, that is if we can ascertain that it is
> nor not, of course depending on what else is installed or changed
> recently.
>
> Thinking out loud... Maybe simply turning off Remote connectivity,
> restarting, then re-enable it again or even specifically adding the admin
> account to the allowed list? Or event start the service (unless it needs
> licensing) to see if that does the trick.
>
> Ace
>
>
>
>

I tried toggling Remote Desktop off, rebooting and toggling back on -
no-joy.

I tried adding DOMAIN Admins to the specific users - no-joy

As suggested by "kj [SBS MVP]", I checked the following...

c:\Users\Administrator.{DOMAIN}>netstat -an | find "3389"
Response:
UDP 0.0.0.0:53389 *:*

Doesn't seem right to me, but....

If it makes any difference, this machine has no security certificate. I
didn't even roll my own. Not sure if this would affect Remote Desktop.
However, I think I read it's required for TS - not sure though.

Also, I've tried stopping my AV software too with no change. I configured it
not to run its firewall anyway, but... (Trend Micro Officescan).

-Frank
Re: Cannot RDP after Server 2008 SP2 [message #163730 is a reply to message #163727] Fri, 05 June 2009 18:43 Go to previous messageGo to next message
KevinJ.SBS  is currently offline KevinJ.SBS  United States
Messages: 653
Registered: July 2009
Senior Member
Frankster wrote:
> "Ace Fekay [Microsoft Certified Trainer]"
> <aceman@mvps.RemoveThisPart.org> wrote in message
> news:ev9e61e5JHA.3304@TK2MSFTNGP06.phx.gbl...
>> "Frankster" <frank@SPAM2TRASH.com> wrote in message
>> news:z4-dnZZmWp-GtrTXnZ2dnUVZ_qKdnZ2d@giganews.com...
>>>
>>> Thanks for your reply Ace. As you, this 2008 DC was accepting Remote
>>> Desktop connections before the SP2 application. But not now. I do
>>> not get prompted for password or anything. It's just like there is
>>> no network connection. However, all my AD stuff works fine. I have
>>> tried using the IP as well as the Netbios computer name as well as
>>> the fully qualified name. Nothing. However, using all these things
>>> I can access other resources of the machine (i.e. shared drives,
>>> "net view \\comptuername", etc).
>>>
>>> I have been using the Remote Desktop client on Vista all the time.
>>> I also tried RD from another Vista PC, same results. I also tried
>>> using the Remote Desktop client on the 2008 DC to connect to
>>> itself, still no-joy. I think there may be some service that should be
>>> running that is
>>> not. But I don't know. I've thought about enabling true "Terminal
>>> Services" but I have not. (I do have licenses, but I'd rather keep
>>> this simple) As for event viewer. I've been unable to ascertain what
>>> errors, if
>>> any, apply to this situation. I do see some "TS" errors. But I
>>> think that has to do with the fact that I have not added the TS
>>> role to this DC. Yet I was testing using the TS Configuration and
>>> TS manager, etc., apps. In all fairness, I gotta say, SP2 was not the
>>> only thing I changed
>>> recently. But it seems to be the only significant thing.
>>>
>>> -Frank
>>>
>>>
>> That's unfortunate! And you say, SP2? Hmm, I haven't applied it yet
>> to any of my boxes. I was kind of lurking to see if any issues
>> arise. Kind of surprised this may be one of them, that is if we can
>> ascertain that it is nor not, of course depending on what else is
>> installed or changed recently.
>>
>> Thinking out loud... Maybe simply turning off Remote connectivity,
>> restarting, then re-enable it again or even specifically adding the
>> admin account to the allowed list? Or event start the service
>> (unless it needs licensing) to see if that does the trick.
>>
>> Ace
>>
>>
>>
>>
>
> I tried toggling Remote Desktop off, rebooting and toggling back on -
> no-joy.
>
> I tried adding DOMAIN Admins to the specific users - no-joy
>
> As suggested by "kj [SBS MVP]", I checked the following...
>
> c:\Users\Administrator.{DOMAIN}>netstat -an | find "3389"
> Response:
> UDP 0.0.0.0:53389 *:*
>
> Doesn't seem right to me, but....
>
> If it makes any difference, this machine has no security certificate.
> I didn't even roll my own. Not sure if this would affect Remote
> Desktop. However, I think I read it's required for TS - not sure
> though.
> Also, I've tried stopping my AV software too with no change. I
> configured it not to run its firewall anyway, but... (Trend Micro
> Officescan).
> -Frank

You should have got a;

TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING



So it would seem that the "ears are closed to RDP traffic".



Next I'd be checking the terminal services status (started) and look more
into the errors in the event logs.


--
/kj
Re: Cannot RDP after Server 2008 SP2 [message #163731 is a reply to message #163730] Fri, 05 June 2009 21:44 Go to previous messageGo to next message
Frankster  is currently offline Frankster
Messages: 147
Registered: July 2009
Senior Member
"kj [SBS MVP]" <KevinJ.SBS@SPAMFREE.gmail.com> wrote in message
news:uxzNF8i5JHA.4896@TK2MSFTNGP04.phx.gbl...
> Frankster wrote:
>> "Ace Fekay [Microsoft Certified Trainer]"
>> <aceman@mvps.RemoveThisPart.org> wrote in message
>> news:ev9e61e5JHA.3304@TK2MSFTNGP06.phx.gbl...
>>> "Frankster" <frank@SPAM2TRASH.com> wrote in message
>>> news:z4-dnZZmWp-GtrTXnZ2dnUVZ_qKdnZ2d@giganews.com...
>>>>
>>>> Thanks for your reply Ace. As you, this 2008 DC was accepting Remote
>>>> Desktop connections before the SP2 application. But not now. I do
>>>> not get prompted for password or anything. It's just like there is
>>>> no network connection. However, all my AD stuff works fine. I have
>>>> tried using the IP as well as the Netbios computer name as well as
>>>> the fully qualified name. Nothing. However, using all these things
>>>> I can access other resources of the machine (i.e. shared drives,
>>>> "net view \\comptuername", etc).
>>>>
>>>> I have been using the Remote Desktop client on Vista all the time.
>>>> I also tried RD from another Vista PC, same results. I also tried
>>>> using the Remote Desktop client on the 2008 DC to connect to
>>>> itself, still no-joy. I think there may be some service that should be
>>>> running that is
>>>> not. But I don't know. I've thought about enabling true "Terminal
>>>> Services" but I have not. (I do have licenses, but I'd rather keep
>>>> this simple) As for event viewer. I've been unable to ascertain what
>>>> errors, if
>>>> any, apply to this situation. I do see some "TS" errors. But I
>>>> think that has to do with the fact that I have not added the TS
>>>> role to this DC. Yet I was testing using the TS Configuration and
>>>> TS manager, etc., apps. In all fairness, I gotta say, SP2 was not the
>>>> only thing I changed
>>>> recently. But it seems to be the only significant thing.
>>>>
>>>> -Frank
>>>>
>>>>
>>> That's unfortunate! And you say, SP2? Hmm, I haven't applied it yet
>>> to any of my boxes. I was kind of lurking to see if any issues
>>> arise. Kind of surprised this may be one of them, that is if we can
>>> ascertain that it is nor not, of course depending on what else is
>>> installed or changed recently.
>>>
>>> Thinking out loud... Maybe simply turning off Remote connectivity,
>>> restarting, then re-enable it again or even specifically adding the
>>> admin account to the allowed list? Or event start the service
>>> (unless it needs licensing) to see if that does the trick.
>>>
>>> Ace
>>>
>>>
>>>
>>>
>>
>> I tried toggling Remote Desktop off, rebooting and toggling back on -
>> no-joy.
>>
>> I tried adding DOMAIN Admins to the specific users - no-joy
>>
>> As suggested by "kj [SBS MVP]", I checked the following...
>>
>> c:\Users\Administrator.{DOMAIN}>netstat -an | find "3389"
>> Response:
>> UDP 0.0.0.0:53389 *:*
>>
>> Doesn't seem right to me, but....
>>
>> If it makes any difference, this machine has no security certificate.
>> I didn't even roll my own. Not sure if this would affect Remote
>> Desktop. However, I think I read it's required for TS - not sure
>> though.
>> Also, I've tried stopping my AV software too with no change. I
>> configured it not to run its firewall anyway, but... (Trend Micro
>> Officescan).
>> -Frank
>
> You should have got a;
>
> TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
>
>
>
> So it would seem that the "ears are closed to RDP traffic".
>
>
>
> Next I'd be checking the terminal services status (started) and look more
> into the errors in the event logs.
>
>
> --
> /kj
>

kj, yes, that's what I thought, about the port not listening.

So, I *do* have TS errors in the System Event log and they point to this
problem - Event ID 1035.

Description at this link...
http://technet.microsoft.com/en-us/library/cc775309.aspx

I followed every step in the procedure. All were successful (including that
the Terminal Service service was started and remained started after the
service restart, as recommended). Heck, Terminal Service service has always
been started, I've checked. Yet, each time it started successfully, either
manually or after a reboot, I would receive this EvenID 1035 again. The
service starts but doesn't listen. I wonder if it could be listening on some
other port, by accident? On that note... I just checked the registry and it
is still set to 3389, as expected.

The article also says - may be low resources. I followed the article to free
up resources and still no-joy. This machine has 3GB of RAM and an AMD Athlon
64x2 Dual Core Processor 3800+ 2.00GHz. Plenty of free disk space. Server
OS is 32-bit. Don't really think resources is a problem.

Shoot, I'm stumped.

-Frank
Re: Cannot RDP after Server 2008 SP2 [message #163733 is a reply to message #163727] Fri, 05 June 2009 21:54 Go to previous messageGo to next message
aceman  is currently offline aceman  United States
Messages: 5816
Registered: July 2009
Senior Member
"Frankster" <frank@SPAM2TRASH.com> wrote in message
news:taKdnR4lD88eBrTXnZ2dnUVZ_j-dnZ2d@giganews.com...
>
> I tried toggling Remote Desktop off, rebooting and toggling back on -
> no-joy.
>
> I tried adding DOMAIN Admins to the specific users - no-joy
>
> As suggested by "kj [SBS MVP]", I checked the following...
>
> c:\Users\Administrator.{DOMAIN}>netstat -an | find "3389"
> Response:
> UDP 0.0.0.0:53389 *:*
>
> Doesn't seem right to me, but....
>
> If it makes any difference, this machine has no security certificate. I
> didn't even roll my own. Not sure if this would affect Remote Desktop.
> However, I think I read it's required for TS - not sure though.
>
> Also, I've tried stopping my AV software too with no change. I configured
> it not to run its firewall anyway, but... (Trend Micro Officescan).
>
> -Frank

Yep, good call by kj to check if it's listening. So we have to get to the
bottom of why it ain't listening.

In addition to kj's suggestion about the event errors, is there a GPO
applied to this guy?

Also, curious, what else is installed on the machine?

Ace
Re: Cannot RDP after Server 2008 SP2 [message #163735 is a reply to message #163733] Fri, 05 June 2009 22:51 Go to previous messageGo to next message
Frankster  is currently offline Frankster
Messages: 147
Registered: July 2009
Senior Member
"Ace Fekay [Microsoft Certified Trainer]" <aceman@mvps.RemoveThisPart.org>
wrote in message news:OZOv8mk5JHA.1092@TK2MSFTNGP06.phx.gbl...
> "Frankster" <frank@SPAM2TRASH.com> wrote in message
> news:taKdnR4lD88eBrTXnZ2dnUVZ_j-dnZ2d@giganews.com...
>>
>> I tried toggling Remote Desktop off, rebooting and toggling back on -
>> no-joy.
>>
>> I tried adding DOMAIN Admins to the specific users - no-joy
>>
>> As suggested by "kj [SBS MVP]", I checked the following...
>>
>> c:\Users\Administrator.{DOMAIN}>netstat -an | find "3389"
>> Response:
>> UDP 0.0.0.0:53389 *:*
>>
>> Doesn't seem right to me, but....
>>
>> If it makes any difference, this machine has no security certificate. I
>> didn't even roll my own. Not sure if this would affect Remote Desktop.
>> However, I think I read it's required for TS - not sure though.
>>
>> Also, I've tried stopping my AV software too with no change. I configured
>> it not to run its firewall anyway, but... (Trend Micro Officescan).
>>
>> -Frank
>
> Yep, good call by kj to check if it's listening. So we have to get to the
> bottom of why it ain't listening.
>
> In addition to kj's suggestion about the event errors, is there a GPO
> applied to this guy?
>
> Also, curious, what else is installed on the machine?
>
> Ace

Just the default GPO. This DC was added to an existing 2-DC Server 2003
domain. I went through the necessary steps to update the 2003 schema and
promote it to DC without incident. All seems well - other than this Remote
Desktop thing. So far this machine has no other responsibilities on the
network (thank heavens - LOL).

As far as what else is installed on the machine - basically nothing :).
Well, no apps or anything. One printer (TCP/IP). This is pretty much a plain
jane DC. All on the same subnet (only have one subnet - simple stuff). I
added Trend Micro Officescan Server (and client). I guess that's all. It's
really plain jane out of the box. 2008 Standard Edition. Action Pak
licensing.

-Frank
Re: Cannot RDP after Server 2008 SP2 [message #163736 is a reply to message #163735] Fri, 05 June 2009 23:18 Go to previous messageGo to next message
aceman  is currently offline aceman  United States
Messages: 5816
Registered: July 2009
Senior Member
"Frankster" <frank@SPAM2TRASH.com> wrote in message
news:As-dnb0UItpWRLTXnZ2dnUVZ_sydnZ2d@giganews.com...
>
> Just the default GPO. This DC was added to an existing 2-DC Server 2003
> domain. I went through the necessary steps to update the 2003 schema and
> promote it to DC without incident. All seems well - other than this Remote
> Desktop thing. So far this machine has no other responsibilities on the
> network (thank heavens - LOL).
>
> As far as what else is installed on the machine - basically nothing :).
> Well, no apps or anything. One printer (TCP/IP). This is pretty much a
> plain jane DC. All on the same subnet (only have one subnet - simple
> stuff). I added Trend Micro Officescan Server (and client). I guess that's
> all. It's really plain jane out of the box. 2008 Standard Edition. Action
> Pak licensing.
>
> -Frank

Darn, plain Jane? Now I don't know if you want to try this, but disable the
Trend thing. I'm not familiar with Trend. Does it have the ability to block
network traffic or apps that seem (according to it's own *intelligence*),
that seem inappropriate traffic? I know some of these security apps (and not
sure if this is version of Trend is defined as such), have that ability and
are a PITA when it comes to diagnosing issues. Remember the issue with ZA
and its remant DLLs causing issues when uninstalled? Not saying this is like
that.

Maybe I'm grabbing at straws, but I can't think of anything else!

Or that TCP chimney issue? But that will still allow connections... hmm,
never mind...

Any COM errors in the logs?

Time for a beer to think about this one... LOL!

Ace
Re: Cannot RDP after Server 2008 SP2 [message #163738 is a reply to message #163716] Sat, 06 June 2009 06:04 Go to previous messageGo to next message
meiweb(nospam)  is currently offline meiweb(nospam)  Germany
Messages: 1307
Registered: July 2009
Senior Member
Hello Ace Fekay [Microsoft Certified Trainer],

I have no problems connecting with RDP to SP2 2008 machines, until now 3
test servers, DC and member machines.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> "Frankster" <frank@SPAM2TRASH.com> wrote in message
> news:z4-dnZZmWp-GtrTXnZ2dnUVZ_qKdnZ2d@giganews.com...
>
>> Thanks for your reply Ace. As you, this 2008 DC was accepting Remote
>> Desktop connections before the SP2 application. But not now. I do not
>> get prompted for password or anything. It's just like there is no
>> network connection. However, all my AD stuff works fine. I have tried
>> using the IP as well as the Netbios computer name as well as the
>> fully qualified name. Nothing. However, using all these things I can
>> access other resources of the machine (i.e. shared drives, "net view
>> \\comptuername", etc).
>>
>> I have been using the Remote Desktop client on Vista all the time. I
>> also tried RD from another Vista PC, same results. I also tried using
>> the Remote Desktop client on the 2008 DC to connect to itself, still
>> no-joy.
>>
>> I think there may be some service that should be running that is not.
>> But I don't know. I've thought about enabling true "Terminal
>> Services" but I have not. (I do have licenses, but I'd rather keep
>> this simple)
>>
>> As for event viewer. I've been unable to ascertain what errors, if
>> any, apply to this situation. I do see some "TS" errors. But I think
>> that has to do with the fact that I have not added the TS role to
>> this DC. Yet I was testing using the TS Configuration and TS manager,
>> etc., apps.
>>
>> In all fairness, I gotta say, SP2 was not the only thing I changed
>> recently. But it seems to be the only significant thing.
>>
>> -Frank
>>
> That's unfortunate! And you say, SP2? Hmm, I haven't applied it yet to
> any of my boxes. I was kind of lurking to see if any issues arise.
> Kind of surprised this may be one of them, that is if we can ascertain
> that it is nor not, of course depending on what else is installed or
> changed recently.
>
> Thinking out loud... Maybe simply turning off Remote connectivity,
> restarting, then re-enable it again or even specifically adding the
> admin account to the allowed list? Or event start the service (unless
> it needs licensing) to see if that does the trick.
>
> Ace
>
Re: Cannot RDP after Server 2008 SP2 [message #163744 is a reply to message #163736] Sat, 06 June 2009 08:28 Go to previous messageGo to next message
Frankster  is currently offline Frankster
Messages: 147
Registered: July 2009
Senior Member
"Ace Fekay [Microsoft Certified Trainer]" <aceman@mvps.RemoveThisPart.org>
wrote in message news:OdQe0Vl5JHA.4404@TK2MSFTNGP04.phx.gbl...
> "Frankster" <frank@SPAM2TRASH.com> wrote in message
> news:As-dnb0UItpWRLTXnZ2dnUVZ_sydnZ2d@giganews.com...
>>
>> Just the default GPO. This DC was added to an existing 2-DC Server 2003
>> domain. I went through the necessary steps to update the 2003 schema and
>> promote it to DC without incident. All seems well - other than this
>> Remote Desktop thing. So far this machine has no other responsibilities
>> on the network (thank heavens - LOL).
>>
>> As far as what else is installed on the machine - basically nothing :).
>> Well, no apps or anything. One printer (TCP/IP). This is pretty much a
>> plain jane DC. All on the same subnet (only have one subnet - simple
>> stuff). I added Trend Micro Officescan Server (and client). I guess
>> that's all. It's really plain jane out of the box. 2008 Standard Edition.
>> Action Pak licensing.
>>
>> -Frank
>
> Darn, plain Jane? Now I don't know if you want to try this, but disable
> the Trend thing. I'm not familiar with Trend. Does it have the ability to
> block network traffic or apps that seem (according to it's own
> *intelligence*), that seem inappropriate traffic? I know some of these
> security apps (and not sure if this is version of Trend is defined as
> such), have that ability and are a PITA when it comes to diagnosing
> issues. Remember the issue with ZA and its remant DLLs causing issues when
> uninstalled? Not saying this is like that.
>
> Maybe I'm grabbing at straws, but I can't think of anything else!
>
> Or that TCP chimney issue? But that will still allow connections... hmm,
> never mind...
>
> Any COM errors in the logs?
>
> Time for a beer to think about this one... LOL!
>
> Ace
>
>
>
>

Well, I appreciate all your help. I might just uninstall Trend Officescan
server/cleint and check. I've been running Trend for over 8 years on various
boxes with no issues, but...

If that doesn't work, I'll just rebuild the box and see what happens. No
loss - except time.

I wonder of the NIC could have an issue with RDP?

Again, Thanks.

-Frank
Re: Cannot RDP after Server 2008 SP2 [message #163745 is a reply to message #163738] Sat, 06 June 2009 08:29 Go to previous messageGo to next message
aceman  is currently offline aceman  United States
Messages: 5816
Registered: July 2009
Senior Member
"Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb66262808cbb4b61ae757a8@msnews.microsoft.com...
> Hello Ace Fekay [Microsoft Certified Trainer],
>
> I have no problems connecting with RDP to SP2 2008 machines, until now 3
> test servers, DC and member machines.

Hi Meinolf,

I think it's something specific on Frank's server. I hope we can get to the
bottom of it!

Thanks,

Ace
Re: Cannot RDP after Server 2008 SP2 [message #163746 is a reply to message #163744] Sat, 06 June 2009 10:13 Go to previous messageGo to next message
aceman  is currently offline aceman  United States
Messages: 5816
Registered: July 2009
Senior Member
"Frankster" <frank@SPAM2TRASH.com> wrote in message
news:ivydnaWuCcGW_LfXnZ2dnUVZ_vmdnZ2d@giganews.com...
>
> Well, I appreciate all your help. I might just uninstall Trend Officescan
> server/cleint and check. I've been running Trend for over 8 years on
> various boxes with no issues, but...
>
> If that doesn't work, I'll just rebuild the box and see what happens. No
> loss - except time.
>
> I wonder of the NIC could have an issue with RDP?
>
> Again, Thanks.
>
> -Frank

Hate to see you go through reinstalling the box. Maybe uninstalling Trend
may help. Let's go with that for now. Not sure about if the NIC would be the
cause. It doesn't appear to be affecting anything else, just RDP ports are
not listening indicating a block somewhere, so I don't think it's with the
NIC.

Let us know how you make out after removing Trend.

Ace
Re: Cannot RDP after Server 2008 SP2 [message #163747 is a reply to message #163746] Sat, 06 June 2009 11:11 Go to previous messageGo to next message
Frankster  is currently offline Frankster
Messages: 147
Registered: July 2009
Senior Member
"Ace Fekay [Microsoft Certified Trainer]" <aceman@mvps.RemoveThisPart.org>
wrote in message news:uOm1vDr5JHA.1416@TK2MSFTNGP04.phx.gbl...
> "Frankster" <frank@SPAM2TRASH.com> wrote in message
> news:ivydnaWuCcGW_LfXnZ2dnUVZ_vmdnZ2d@giganews.com...
>>
>> Well, I appreciate all your help. I might just uninstall Trend Officescan
>> server/cleint and check. I've been running Trend for over 8 years on
>> various boxes with no issues, but...
>>
>> If that doesn't work, I'll just rebuild the box and see what happens. No
>> loss - except time.
>>
>> I wonder of the NIC could have an issue with RDP?
>>
>> Again, Thanks.
>>
>> -Frank
>
> Hate to see you go through reinstalling the box. Maybe uninstalling Trend
> may help. Let's go with that for now. Not sure about if the NIC would be
> the cause. It doesn't appear to be affecting anything else, just RDP ports
> are not listening indicating a block somewhere, so I don't think it's with
> the NIC.
>
> Let us know how you make out after removing Trend.
>
> Ace
>
>
>
>

Well, Ace, I've finally had it... LOL.

I uninstalled Trend - no-joy.

I "installed" Terminal Server (the real thing) - no-joy.

I ran dcpromo and demoted this DC to a member server - no-joy.

I removed server from domain to a workgroup - no-joy.

I made a mental note to have a few beers tonight (can't do it now...LOL)

I'm now in the process of a fresh install from the ground up - booted from
Server disk.

This time I'll test the RD features all the way through to find out where,
or if, I lose it.

I'll keep you posted. But, since it worked initially, I'm not expecting any
issies...

-Frank
Re: Cannot RDP after Server 2008 SP2 [message #163752 is a reply to message #163747] Sat, 06 June 2009 13:52 Go to previous messageGo to next message
Frankster  is currently offline Frankster
Messages: 147
Registered: July 2009
Senior Member
"Frankster" <frank@SPAM2TRASH.com> wrote in message
news:nfadnQiLiIWvGrfXnZ2dnUVZ_tWdnZ2d@giganews.com...
>
> "Ace Fekay [Microsoft Certified Trainer]" <aceman@mvps.RemoveThisPart.org>
> wrote in message news:uOm1vDr5JHA.1416@TK2MSFTNGP04.phx.gbl...
>> "Frankster" <frank@SPAM2TRASH.com> wrote in message
>> news:ivydnaWuCcGW_LfXnZ2dnUVZ_vmdnZ2d@giganews.com...
>>>
>>> Well, I appreciate all your help. I might just uninstall Trend
>>> Officescan server/cleint and check. I've been running Trend for over 8
>>> years on various boxes with no issues, but...
>>>
>>> If that doesn't work, I'll just rebuild the box and see what happens. No
>>> loss - except time.
>>>
>>> I wonder of the NIC could have an issue with RDP?
>>>
>>> Again, Thanks.
>>>
>>> -Frank
>>
>> Hate to see you go through reinstalling the box. Maybe uninstalling Trend
>> may help. Let's go with that for now. Not sure about if the NIC would be
>> the cause. It doesn't appear to be affecting anything else, just RDP
>> ports are not listening indicating a block somewhere, so I don't think
>> it's with the NIC.
>>
>> Let us know how you make out after removing Trend.
>>
>> Ace
>>
>>
>>
>>
>
> Well, Ace, I've finally had it... LOL.
>
> I uninstalled Trend - no-joy.
>
> I "installed" Terminal Server (the real thing) - no-joy.
>
> I ran dcpromo and demoted this DC to a member server - no-joy.
>
> I removed server from domain to a workgroup - no-joy.
>
> I made a mental note to have a few beers tonight (can't do it now...LOL)
>
> I'm now in the process of a fresh install from the ground up - booted from
> Server disk.
>
> This time I'll test the RD features all the way through to find out where,
> or if, I lose it.
>
> I'll keep you posted. But, since it worked initially, I'm not expecting
> any issies...
>
> -Frank

Okay....

All is good now. I reinstalled Server 2008.

Sequence of events...
1) Fresh install - RD tested okay
2) Added SP2 - RD tested okay
3) Changed IP to static, changed computer name from default, and joined the
existing domain - RD tested okay
4) Ran dcpromo and changed from member server to DC - RD tested okay
5) Installed IIS - RD tested okay
6) Installed Trend Micro Officescan Server and Cleint - RD tested okay.

So there you have it. I guess I'll never know... (grin). Well, I hope I
never know 'cuz it doesn't happen again :)

Thank you everyone for all your help.

-Frank
Re: Cannot RDP after Server 2008 SP2 [message #163756 is a reply to message #163752] Sat, 06 June 2009 15:06 Go to previous message
aceman  is currently offline aceman  United States
Messages: 5816
Registered: July 2009
Senior Member
"Frankster" <frank@SPAM2TRASH.com> wrote in message
news:g-udnR4vjoFKMbfXnZ2dnUVZ_qydnZ2d@giganews.com...
>
> Okay....
>
> All is good now. I reinstalled Server 2008.
>
> Sequence of events...
> 1) Fresh install - RD tested okay
> 2) Added SP2 - RD tested okay
> 3) Changed IP to static, changed computer name from default, and joined
> the existing domain - RD tested okay
> 4) Ran dcpromo and changed from member server to DC - RD tested okay
> 5) Installed IIS - RD tested okay
> 6) Installed Trend Micro Officescan Server and Cleint - RD tested okay.
>
> So there you have it. I guess I'll never know... (grin). Well, I hope I
> never know 'cuz it doesn't happen again :)
>
> Thank you everyone for all your help.
>
> -Frank

Dude, you've been busy this weekend. What a mess! Something must have
corrupted it

Time for an ice cold one and a shot of Crown Royal!!

Cheers!

Ace
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