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Field Notes: Customer Centricity [message #289392] Thu, 05 March 2009 03:00
TechNet Magazine  is currently offline TechNet Magazine  United States
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Registered: November 2004
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A look at why IT organizations need to really care about the customers they serve, act on that commitment consistently, and collect feedback on their performance.

Romi Mahajan

TechNet Magazine April 2009

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