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Home » Microsoft » Windows Server » Active Directory » RE: domain users can't print to shared printer but admin can
RE: domain users can't print to shared printer but admin can [message #345891] Wed, 16 December 2009 13:37
Michael Kim  is currently offline Michael Kim  United States
Messages: 2
Registered: December 2009
Junior Member
I had the same problem (twice actually, but was able to solve it by following the instructions of a thread at http://www.pcreview.co.uk/forums/thread-1568855.php, plus another thing.
Basic Gist:

(assuming the computer with the printer attached is registered in the domain and you can print from locally from that computer, and the printer is added to the active directory.)

1. Make sure on the local computer that the permissions are correct for the printer, and also the spool directory (windows/system32/spool). For me, I'd have thought that the permissions would include domain users, etc since the computer was in the domain, but they were there. So i added them, and then made sure all the files in the underlying directories were the same permission.

2. After saving the permissions, I was able to add the printer for more user from the active directory (domain user, not domain admin). But then for some reason I couldn't add more. (ARG!)

3. After playing with it more, I tried restarting the print spooler service on the local machine (run-->services.msc-->print Spooler (restart)).

4. After that I was able to add all the other users.

I suppose that after changing the permissions, i could have restarted the machine and that would have worked too. Since I haven't had this permission problem occur in all my implementations, I'm guessing that the way I added the computer to the domain didn't do everything it was supposed to (I think i just went to My Computer (properties), and joined the domain there... but not sure).


Anyhoo, after that, i've had no problem accessing the printer. Good luck all!

Michael Kim
IT
http://www.pools.com/index_above_ground_pools.html



moody4u wrote:

Domain Users Can't Print to a Shared Printer
05-Jan-09

Hey Guys...

Happy New Year....

I have a domain with a 50 users... and i have a printer installed on
one of the client (user02) printer is HP 1600... i shared the printer...
and the user02 can print normally...

Now when i'm trying to print from any other client (any other user) the
job stuck and didn't run until i restart the service ( Print Spool) on
the use pc which the printer is attached to (user02)... but when i login
as an administrator to any client and print it's printing smoothly
without any problem

any idea guys ???


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Previous Posts In This Thread:

On Monday, January 05, 2009 7:44 AM
moody4u wrote:

Domain Users Can't Print to a Shared Printer
Hey Guys...

Happy New Year....

I have a domain with a 50 users... and i have a printer installed on
one of the client (user02) printer is HP 1600... i shared the printer...
and the user02 can print normally...

Now when i'm trying to print from any other client (any other user) the
job stuck and didn't run until i restart the service ( Print Spool) on
the use pc which the printer is attached to (user02)... but when i login
as an administrator to any client and print it's printing smoothly
without any problem

any idea guys ???


--
moody4u
------------------------------------------------------------ ------------
moody4u's Profile: http://forums.techarena.in/members/moody4u.htm
View this thread: http://forums.techarena.in/active-directory/1098165.htm

http://forums.techarena.in

On Monday, January 05, 2009 8:26 AM
Jorge Silva wrote:

Re: Domain Users Can't Print to a Shared Printer
Hi
Happy new year for you too :D
-This is not an AD question!

-Check permissions under printer security tab, if that does not solve, also
check for errors in the print server and/or clients. Additionally update the
printer drivers.

--
I hope that the information above helps you.
Have a Nice day.

Jorge Silva
MCSE, MVP Directory Services

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This posting is provided "AS IS" with no warranties, and confers no rights.
"moody4u" <moody4u.3ljkrc@DoNotSpam.com> wrote in message
news:moody4u.3ljkrc@DoNotSpam.com...

On Monday, January 05, 2009 8:43 AM
Paul Bergson wrote:

This is not an Active Directory issue but a permissions issue.
This is not an Active Directory issue but a permissions issue. Check to
make sure the permissions defined for the printer are defined properly
(Everyone or domain users).

--
Paul Bergson
MVP - Directory Services
MCTS, MCT, MCSE, MCSA, Security+, BS CSci
2008, 2003, 2000 (Early Achiever), NT4

http://www.pbbergs.com

Please no e-mails, any questions should be posted in the NewsGroup This
posting is provided "AS IS" with no warranties, and confers no rights.
"moody4u" <moody4u.3ljkrc@DoNotSpam.com> wrote in message
news:moody4u.3ljkrc@DoNotSpam.com...


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